Privacy Policy
Last updated: November 6, 2026
This page explains what information Robux Rewards collects, why we need it and the choices you have.
What we collect
- Account details: your name and email address, if you sign up with email or Google. You can also use the app as a guest.
- Reward requests: the Roblox username you enter, the reward you ask for, and the status of your request.
- App activity: your coins, games played, daily progress and history.
- Device information: a device identifier, your device type and app version, and crash reports.
- Support chats: the messages you send us in live chat, along with your name and email address.
- Advertising information: your device's advertising ID and how you interact with ads.
How we use it
- To run your account and keep your coins and progress
- To review and deliver reward requests
- To prevent cheating and misuse
- To fix problems and improve the app
- To show ads
- To send notifications, such as reminders and reward updates
Who we share it with
We do not sell your personal information. We use these services to run the app:
- Firebase for sign-in, data storage, notifications, app usage statistics and crash reports
- AdMob for ads
- Crisp for live support chat
Firebase and AdMob are Google services, and Google handles this information under its own Privacy Policy. Crisp handles chat information under its own Privacy Policy. We may also share information if the law requires it.
Your choices
- Turn off notifications in your device settings.
- Manage your advertising ID and ad personalization in your device settings. Where required, the app asks for your ad choices.
- Ask us to access, correct or delete your information by emailing robuxyrewards@gmail.com.
- Delete your account at any time.
How long we keep it
We keep your information while your account is active. When you delete your account, we delete your information unless we must keep some of it for legal reasons or to prevent fraud.
Keeping it safe
We use reasonable safeguards to protect your information, but no app or online service can be completely secure.
Children
Robux Rewards is not meant for children under 13, and we do not knowingly collect their information. If you believe a child has given us information, email us and we will delete it.
Changes
We may update this policy. When we do, we will change the date at the top of this page.
Contact
Questions? Email robuxyrewards@gmail.com.